Collaborative Design Practice / Task 3 / Produce rapid prototypes, test and iterative designs

4.6.2024 - 18.6.2024 (Week 7 - Week 9)
Takuto Hozumi / 0354047 / Bachelor Of Design (Hons) In Creative Media
Collaborative Design Practice
Task 3 / Produce rapid prototypes, test and iterative designs


INSTRUCTION

Task 3 Outline

Your group will now produce a number of inexpensive, scaled down versions of the product or specific features found within the product, so you can investigate the problem’s solutions generated in the previous task.
Prototypes may be shared and tested within your group’s members itself, or on a small group of people outside the design team.

1. Division of roles in Group Members
Continuing with Task 2, I will be responsible for the screen design of the application. The member of the Animation major was assigned to work on the pitch video, and the other member of the UI/UX major was assigned to work on the website.

In Task 3, I shared the completed app design with an other member and received feedback before creating the design.

2. App Design Further Development
Fig.1: Homeowner Main Page

In the prototype as of Task 2, the homeowner side had bottom navigation that followed over multiple pages, while the main control UI on the contractor side was the panel on the main page.

However, after receiving feedback that the application as a whole lacked a sense of unity, and after considering the vertical width of the content area, the bottom navigation was eliminated and the homeowner side was changed to panel design too.

Panels can be displayed with open and closed headers.

Fig.2: User review and Star rating feature

A new review page has been designed. This will allow reviews to be viewed in detail as well as from a card on the services page. A sorting function has also been added.

Fig.3: Purchase pages

The purchase page is designed in a four-page flow; 1. Check the availability and booking time 2. Payment methods 3. Order confirmation, Applying promo code and Comment for request 4. Completed.

Fig.4: Payment Methods

For now, we are assuming cards and online banking for payment methods.
The card includes the following features; 1. Pay with the card registered in your account 2. Register a new card in your account.

Fig.5: Extended chat functionality

Feedback from other members recommended that a feature to send photos and videos be installed in the chat. This is intended to be used by homeowners to share details of problem areas in their homes with contractors, by homeowners to help workers when they get lost, or by contractors to share with homeowners where work has been completed.

Fig.6: Profile Setting & Referral Code

When changing profiles, a confirm page has been added that asks for the password in a modal window. In addition, a display frame for referral codes and accompanying promotional codes was established in profile page.

Fig.7: Contractor's Profile Page

Several items on the profile page are different for homeowners and contractors. Contractors can set their service categories here.

Fig.8: Booking Page

The reservation confirmation page was an area that was left out of the wireframe during our initial conception. We decided this was essential and eventually added it. 

Bookings are shown as Upcoming, In Progress, and Completed. In Progress, a progress bar is shown for construction that takes place over multiple days. (If single day construction, no) In the Completed section, buttons are provided to add and remove user reviews.

Fig.9: Contractor Main Page

Icon style was unified and insights were fleshed out. *Later, feedback was received that the Service Insight indicator was not needed after W9 presentation.

Fig.10: Chat Page

The functionality has already been shown in the Homeowner section, but the look of the screen design for the contractor side chat is shown in the figure above.

Fig.11: Service Page Information

The service page will also cite information, not only from the editor screen. The above slide shows a visual representation of the internal system.

Fig.12: Notification

Notifications are messages sent to the user from the app manager or system. Specific content includes; promotional information, apologies in case of problems with the application, messages received when users inquire about the application, changes to the application specifications, etc.

Fig.13: General Settings

Initially we had envisioned English, Malay, and Chinese, but we added Tamil in response to a suggestion that we should add Tamil, just in case.

Initially, toggle button was used to set access permission to the smartphone, but it was concluded that it would be simpler and better to set these directly in the privacy settings on the smartphone side, rather than within the application, and this is how it came to be. It is assumed that the transition is made directly from the text link.

3. Final Screen Designs

4. Final Prototype


FINAL OUTCOME

Week 9 Final Presentation Slides
 


REFLECTIONS

Experiences
The areas that were indeterminate in Task 2 were detailed with a more specific expectation that users would use them. In doing so, we realized that some necessary parts, such as the reservation system, were missing, and we were able to improve the overall quality of the system. As for the design, we added a little play by rounding the corners within the range that did not violate the art direction set at the beginning.

Observation
What I strongly felt through this assignment was the difference in the atmosphere of the final product when several people worked on different parts of the project. Even though we were working according to the style determined by the art direction, I felt that the atmosphere of my app design and the pitch video, microsite, and billboard design created by the other members of the team were different, and there was little impression that they were one cohesive project.

Findings
The larger the project, the more likely this variance will occur, but this is not acceptable in a real job. Of course, there are differences in each of our abilities, and I'm aware that my sense of design is not perfect. However, I think each group member needed to be more aware of the need to create in accordance with certain guidelines, in this case, art direction and regulations.

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